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    *All information provided is confidential and your privacy is protected

    FRANK LEO & ASSOCIATES

    #1 RE/MAX TEAM IN TORONTO & THE GTA**

    April

    We originally called to inquire about your “If you don’t sell our house, You will buy it” option. That, combined with the high level marketing and reputation of Frank Leo and Associates. This is our 5th residence bought and sold. We are aware and recognize that the real estate market can change rapidly, and relying on previous experience and assumptions can prove to be unwise. We spoke to a number of agents in preparation (this was a 4 year goal) of our purchase. Rob was head and shoulders ahead of everyone! Our initial meeting with Rob was professional, thorough and comforting. At that time we were not prepared to list our home, we were simply doing our homework. Rob was a great teacher.
    He kept in touch with us for over a year. No pressure, always pleasant, knowledgeable and informative. It was his contact with us in (Seasons Greetings) December of 2020 that secured him as our Agent to list with. We were ready, and his commitment and interest in the sale of our home came to be. We listed in January 2021, sold in 3 days well over asking. As you are well aware a house move can be onerous. Rob ensured we were informed and comfortable during the listing and showings. Of which there were plenty. Your Company policies for the purpose of showings is superb. I had a number of contacts with the after hours staff, who were compassionate, patient and efficient. Rob was COVID aware and followed up to ensure all showing agents and potential buyers were masked and sanitized. We send you this letter of our experience, because what could of been a chaotic and unsafe experience was NOT. Cam and I wish to express our gratitude for the caliber of service Frank Leo & Associates provide. Rob was THE reason we listed. At no point in our dealings with Rob did we feel doubtful or unsafe. Even at one point when the deal was shaky, thru no fault of Rob or us, Rob showed up, stood up and helped to ensure it would close. And it did. He was with us and for us every step of the way. We send our sincere appreciation and gratitude to Rob and Frank Leo and Associates.
    April and Cam.