Having already bought a house, and needing to sell our two-bedroom, one-bathroom bungalow (with urea formaldehyde insulation) just as the Ontario government announced its proposals to cool the Toronto housing market, we wanted the security of listing with someone who could get the job done. In short, we wanted the best.
The commission was slightly higher but the Leo team provided extensive marketing, a professional and well thought-out strategy, good communication, the support we needed –– and compared to other agents, some of whom seemed nonchalant, even complacent –– took pride in their work.
Despite a hiccup in the market on offer night the house sold in an hour for $128,980 over asking. Just one more reason to Get Leo.[read more]
Frank Leo & Staff ReMax West Realty Re: Sale of 76 Taylorwood Ave. Dear Frank, Jo-Anne and I would like to express our extreme satisfaction in the sale of our first, “family” home late last month. You and your staff performed above expectations and you delivered what you promised! Being involved in the property management and real estate development business, I deal with many realtors, both at work and personally. Needless to say, when I undertake a major purchase for goods, or services, I do my research. My decision as to who I should engage for the sale of my primary residence was subject to the same scrutiny. Despite my efforts, I failed to find any negative criticism or comment about Frank Leo or his work. I disappointed a couple of realtor friends of mine by listing with you, but I knew that I needed the best realtor for my house. Still, I kept thinking, “there must me a catch… this guy can’t be that good!” Well, there was no catch and you are “that good!” Listing with you and dealing with you and your staff has been a pleasure from start to end. You got us the best price and optimum closing date. You told us what you would do and you did exactly that! My inquiries were always answered within 4 hours either by you or your staff in a courteous and professional manner. I have no hesitation in recommending you to family and friends. Sincerely Joe Fiore[read more]
Thank you for your many useful hints on our transition and the welcomed certificates.
I would like to take this opportunity also to thank and commend your agent Robert Paluzzi who has been a wealth of information for us. He was well informed both for our purchase and the sale of our home. He was always professional, punctual, informative and very accommodating. He was extremely thorough in explaining wording, conditions, waiver, etc. He was always cheerful and charismatic. He graciously answered all our many questions and addressed our concerns. We could not have been so blessed with having an agent like Robert.
His presence certainly radiates a positive, trusting and charismatic persona. We are very lucky to have had this experience with him. We are sure that he will marvel your company in many ways. Once again, please thank Robert for his expertise and caring manner that he has shown us.
Mary G[read more]
Lu and I wanted to take the time to thank you for all your hard work and dedication. As you know our condo was up for sale for about 8 months and no matter how many showings, NOT 1 offer!!! Thank goodness we contacted you! We were so frustrated that this was happening but right away you assured us not to worry and that you would do everything to get the property sold.
AND THAT YOU DID!!!
From the visible exposure you promised, your professionalism and always keeping us informed of what was going on you managed to sell the property in 3 weeks. Everything that you explained to us happened and for that we would like to express our special thanks to you and your team. You are truly a professional and we would be more than happy to refer you to our family and friends.
Cathy and Luwayne[read more]
We are writing this letter to let you know how happy we were with the service of Robert. His dedication, professionalism and confidence in selling our home was incredible. Robert was there to answer all of our many questions and took the time to explain step by step what it was he would do for us. The amount of advertising our home received was amazing! From flyers to magazines, the internet and even the sign posted on our lawn.
We are extremely grateful to Robert and his team for selling our home so close to asking price and in a short time! We wish Robert and the team at Re/max a future of great success. We will definitely refer Re/max to any and all our family and friends looking to sell their home.
Giuseppe & Rosalia[read more]
We wish to thank you for the letter and parcel. Everything in the parcel will always be useful and appreciated. The sale of our property was easy without stress. Bill was very helpful, friendly, and yet very professional. We will highly recommend your service.
Raymond and LucyWe will highly recommend your service.
I would like to Thank You for the wonderful service you provided and the excellent coverage of my house. I contacted your Real Estate Company after months of being with a company that failed to sell my home.
Within eleven days you had SOLD my property. You held no OPEN HOUSES and at the same time set my mind at ease, taking charge and completing the task with no hassle to myself.
I was impressed with the professional, courteous and honest way you and your team handled the whole transaction. I would highly recommend Frank Leo and his Team to anyone who is thinking of selling their home.Thank You So Very Much
Ron V.[read more]
Just a note to thank you for your wonderful service and great staff. You made the whole real estate experience very easy and pain free. You truly are a professional and we would recommend your services to anyone looking to sell or purchase a home. Our move went great. I am at our home at the lake and enjoying every day just waiting for Randy to get here. As I said before when I heard your radio ads I started packing and so glad that we made the call you. Keep up the finest services you provide to your clients and they will be as happy and pleased as Randy & I were. Thank you so much.
Randall & Debra[read more]
We had our house for sale for 6 months, and we had only 5 showings and that included open houses. Needless to say we received no offers and were very frustrated. When the property expired we interviewed 3 agents. One was recommendation from a friend, the second was an agent from the neighborhood and the third was an agent that did a lot of advertising. We decided to go with you and you deliverd. We sold fast and without any open houses.
Thanks for a great job.
Frank & Vincy L.
We are pleased to have this opportunity to be able to write this letter and thank you personally for the unbelievable service in both selling our house, as well as purchasing our dream home in a very short period of time. All the questions we had were answered with all the concern for our wishes and desires, as well as the experience that only a top notch professional in the industry could possibly provide. The amount of time spent with us in both selling our house, as well as finding our dream home, was more than anyone could expect and was a very interesting and enjoyable experience. Your attention to our personal needs, wishes, as well as our dreams, in the most friendly and professional manner possible, was a rare treat indeed, as we have never experienced the kind of personal service and dedication that was given to us by anyone, ever, in any business. It is not very common in today's world to receive the kind of service that you provided us in all the dealings we had together. Should we ever need a real estate professional, again you are definitely number one on our list; but having just helped us find the dream home we never expected, unfortunately we doubt we will be moving soon. Thanks again for the professionalism and dedication. It is truly appreciated!
Paul & Nadia S[read more]
Thank you just doesn’t seem enough to say how grateful we are for your help. It was a difficult time for us with the passing of our mother and then having to deal with the selling of her home was overwhelming. We called you and you were so easy to talk to, just like a good friend. Your easy going personality along with your knowledge, professionalism and compassion, helped us through it all. Your marketing methods and skill brought in multiple offers and within a week the house was sold for much more than the asking price. Frank, you may use us as a reference anytime and we will definitely recommend you to anyone who we come across wanting to sell their home. Again, many thanks and it was a pleasure to meet you. Regards and best wishes for future success,
Josie & Joe Ciaravella, Rose & Frank Davis[read more]
We were going to wait until after our closing in June, but have decided not to wait.
We were very impressed with your presentation when you came to the house to inform us of what you would do if given the opportunity of listing our home for sale. Your presentation certainly was thorough and by far out rated the other three realtors we talk to. We appreciated you being straight with us concerning the value of our home and the suggestions made for better presenting our home for sale.
You had an amazing amount of people come through our home and handled it very professionally notifying us of every showing even though we were out of town.
We arranged with you to put the house on the market on a Wednesday and to not accept offers until the following Wednesday. To our amazement you arrived that Wednesday evening with 8 offers. The process in which you handled all offers was amazing to observe as you treated everyone with respect and professionalism, yet keeping everyone on point. The evening ended with us getting more than listed, which was more than we had anticipated.
As we have told many friends and relatives, you surpassed all our expectations of what a realtor would do and be. Thank you so much for everything and especially making the sale of our home a positive experience.
Joyce and Irene[read more]
Thank you for you and Mark being there for me in helping me find my new home. Like you said, purchasing a home can be quite stressful, but we managed to get over the first and biggest hurdle, and that was "finding a place".
I think we must have looked at least 30 places and I really appreciate Mark's patience with me. He has been so helpful that near the end I was feeling guilty for putting the poor guy through all this running around back and forth to the same building till I was satisfied. Regardless, he kept his cool and delivered.
Thanks for the "lovely parting gifts" (as all the game show hosts from the 70's used to say that). I will be putting them all to good use. Thank you.
I know this obviously will not be the last time we talk or email. I'm sure we'll strike up conversation in the future and still maintain the friendship we've had the past 20 plus years. I have a sense that Mark and I will also probably be in contract with each other frequently on a friendship basis as well.
Tony M[read more]
Please except our thanks and congratulations for a job well done! When my mother moved from the house she has lived in for over 36 years to a nursing home, my husband and I assumed the responsibility of selling her house for her. As we live several miles north of Toronto, and could not be there all the time we knew we needed an agent with integrity and reliability. While cleaning and tidying mother's home in preparation for placing it on the market, we read the local papers and realty ads and realized quickly that Frank Leo "THE LION" was the agent we wanted. My husband called the Re/Max office and was pleased that you returned his call promptly. You were very helpful and put our minds at ease immediately with your positive attitude and enthusiasm. In one short week you arrived at our door with four excellent offers. We accepted one of those offers and my mother was delighted to know that her home had been sold for more than the listed price! We would like to take this opportunity to also thank the other agents and support staff at Re/Max, especially Janet and Tony who were both very friendly and helpful. Thanks again Frank, for making the sale of mother's home a positive experience.
Al and Diane S[read more]
We wanted to let you know how impressed we were with the high level of service that we received from you and your team. Frank you never stopped advertising our home, you listed it everywhere, we could not have found a better agent.
I saw Frank's advertising everywhere, and there were a lot of SOLD signs where I saw his name. That was when I decided to go with Frank Leo, that was the best decision we made. We then listed with Frank Leo after our old listing with another agent expired and at the end we had multiple offers on our home. Thank you Frank Leo you were able to get Top Dollar for our home in today's market!
Once again thanks to Frank Leo and his great team for selling my home and finding me another beautiful place to call home.
Dennis & Gina[read more]
It is not surprising to us that you have earned to Luminary of Distinction Award – you absolutely deserve it! A true professional in every sense of the word.
Knowing you were extremely successful in selling multi -million dollar homes, we were a bit concerned at first that perhaps you may not want to represent us - having only a modest home. We are pleased to say, we were wrong. You treated us with the outmost respect and never once made us feel like you were in a rush to be somewhere else. Your advice and guidance through this stressful, yet exciting time in our lives was very much appreciated.
As the selling agent, you demonstrate beyond a shadow of a doubt that you were definitely WORKING FOR US - thank you Frank!
We would most definitely recommend you and your exceptional support team of professionals to anyone we know who is thinking of selling/buying a home.
There is a reason that YOU are #1 – YOU CARE! With sincere appreciation and respect, thank you.
Wendy and Doug Wilburn[read more]
We would like to express our thanks for the service provided by you and your team. Frank, you were a professional from the first day with your presentation to us and onwards. We would not hesitate to contact you again or recommend your services. Again, thank you for your time and good service.
Anna & Carlos[read more]
We would like to thank you for everything you did to sell our home. Deciding to sell was a very difficult and emotional decision so your expertise was greatly appreciated. We will never forget Nov 10th @ 11:30 PM when we finally sold our home, and to think it was listed only on Nov.6th!!! Truly our prayers were answered.
Frank Paul & Tracey K., Ruth Anne & Ferguo D.[read more]
My daughter and her husband were under a deadline to sell their home in Etobicoke and were becoming increasingly frustrated and anxious since they had received only a few showings and no offers with the agent they had appointed. They consequently decided to obtain another agent and, being impresses with the TV and newspaper advertising of Frank Leo, they met him, which only served to reinforce their decision to list with him. Frank Leo is a true professional who instilled in them a sense of security and optimism and, as he had predicted, immediately had two or three showings a day, together with five offers, culminating after 2-1/2 weeks in the closing of a sale at a figure of 97% plus of their listing price. To anyone who is wishing to sell his home, I would urge that he or she contact Frank Leo The "LION" in order to acquire the skills of an agent who is probably the best in the field, one who is supportive, caring and can be relied upon to return calls promptly whilst, at the same time, stimulating incredible activity in the selling of one's home.
Mrs. Xenia S.[read more]
Dear "Leo The Lion"
In the spring our home was listed with a different Realtor for approximately 3 months but was not sold. When we relisted with "Leo The Lion". To our surprise, a firm offer was in and our house was sold in 20 days. Thanks for a job well done and handled very professionally. We would have no problem recommending you to anyone thinking seriously of selling property. You can be assured your property is going to sell and faster than you can imagine.
Marilyn & John M..[read more]
Lisa & I wanted to take this opportunity to offer you our sincere "Thank You" for another job well done. This is the second time we used your services for selling of our home and the second time that you amazed us with your abilities and professionalism. There was never any doubt as to selling our home with you, yet for the amount that you sold it for and how quick it went left us shaking our heads. You are truly the master marketer. We had a challenge for you concerning a lengthy closing which you sad "No Problem" and sent out the word. Next thing we know, we have an offer after only three days on the market, we sold for 98% of our asking price AND we got our 6-month closing date. Frank, Lisa and I would never hesitate to recommend you to any of our friends, family or neighbors. Good Luck!
I've been hearing your commercials on the radio for years, so when the time came for us to sell and buy a house, I convinced my wife to try your guaranteed home selling system. After all, you were advertising that : doing what you were preaching. And to keep doing this for that long, you must have been doing something right. However, I am naturally a skeptic, so since the first day we met you, I was looking for "the catch". I am so glad to say that all my attempts to find it have failed.
My first surprise came when you showed up in person. I honestly thought that you would delegate our not-that-expensive house to someone else on your team while you focused on more juicier houses in price ranges similar to what's featured in your commercials. Once again, I am glad to have been wrong.
From the pleasant personal meetings to the literally valuable staging advice, the process couldn't have been smoother. This applies to everyone on your team: the office staff, the photographer and of course to Dorothy and yourself. At no time were we left in the dark or unsure of what was happening. Everything has been explained and presented crystal clear, and above all: everything made sense.
With complete peace of mind and Dorothy's help, we began our worry-free search for our dream home, before listing our old house. Without pressure of a looming closing date, we could carefully evaluate the properties that we wanted. It wasn't long before Dorothy showed us one that just clicked: "that is it".
Now was time to sell, and see if everything that we had talked about would come true. And it did! You showed us centerfold adds with our house in magazines and newspapers, you featured our house on your website and on social media. For a week, multiple showings per day were being held, and that's without any open-house events. Finally, after just a week of showings: 3 offers. We felt super excited, but tried to maintain a conservative outlook on the potential outcome.
That was until the bidding started. With your expert advice, we had listed about $10k over any previous house sold on the street (which was already over what we had estimated). The bidding ended another $15k over asking. That's $25k over what we had originally hoped for! On top of that, we got our ideal closing date to match the closing date on the new house we just bought, plus we got to keep all our conditional clauses that we wanted. We could not have been happier with the outcome.
Yet your service did not stop there. Throughout the process, you have been sending us useful gifts, updates and checklists to help us through this time. Every one of them much appreciated. Last but not least, months after all house transactions have closed, you personally brought us a baby gift for our newborn. I am not kidding when I say: "I always wanted just that".
I definitely will (and already have) recommend you to all my family and friends. Any time I am in the car with someone, and your commercial comes on, I say: "I know that guy. He does what he promises, and he is great at it!"
From our whole family, a huge: Thank you, Frank!
You were so successful in selling our home quickly that our move caught up with us much quicker than expected, and we're only now catching up on things. We wanted to write to thank you for your professional and caring approach, which resulted in the sale of our house within hours at close to our asking price. We had listed our house once previously, and endured the uncertainty for months, not to mention the hassle and inconvenience of showings and open houses, which are especially difficult with pets and young children. So when we decided to sell we carefully researched and interviewed to select the best agent to meet our needs. Initially we were concerned that your approach was somewhat gimmicky, but as we interviewed agents it was readily apparent that you were far more professional and business like than others. It was clear that you know your business well, and we were confident that you would sell our home in the shortest time, at the best price and least hassle. Our confidence proved justified. We went to the cottage Friday evening, telling you to start showing on Saturday. On Sunday you called us at the cottage to say you had two offers. When we returned Monday we sold the house, very close to our asking price, without even having to endure a single showing. Meanwhile a neighbor's house was on the market for months, and still was listed the day we moved. We've had no hesitation in recommending you to all of our friends, and if we ever need to buy or sell real estate again, there's no question you'll have our business.
Debbie and Bill[read more]
We want to thank you for the excellent service you provided in the sale of our house. You are a true professional. The visible exposure of our property, your contiguous feedback and above all, your sincerity and helpful attitude are most commendable. If all real estate agents are of your quality, it's not deserving the unsavory reputation the industry is labeled with. You have our assurance that your name will be recommended to our relatives and friends. We hope you are successful in all your endeavors. Stay in touch.
Joseph and Connie V.[read more]
As seniors, the real estate market has become very confusing for us. After 20 years, it became necessary for us to sell our rental unit. We were not sure what the price should be. We really had no idea. We contacted Frank Leo. He quickly assessed the situation and provided us with a current estimate of what the property was worth. Were we happily surprised!
Frank quickly negotiated a sale for more money than we thought. There are many false ideas out there. But with a good real estate agent you can get the most for your property.
As seniors, especially, I would encourage you to use an Agent like Frank Leo who is concerned about seeing you get the most for your property, while understanding the timing issues. There are many people that would take advantage of you. Frank Leo looked out for us. It was clear that making us happy was his primary concern. We were 100% satisfied.
Frank Leo and his staff are courteous, respectful and hardworking. Calling Frank Leo was the best thing we could have done. Thank you. Frank
You are one amazing professional with a few bad experiences I had with some realtors I was nervous and worried about selling my house but you came along and made all those bad feelings disappear.
Since you put my house on the market it was a relaxing and easy process and great profit. You made two families very happy and for that there is no money that can pay you. We thank you very very much and god bless you.
Manuel & Suzette[read more]
This note should have been sent to you much earlier however we were unable to do so .
Like every owner we were also looking for a realtor who could sell our property maximizing the benefit with no stress. All of them made a similar pitch.The standard requirement was to upgrade ,stage and wait for an unknown time to close the sale.Frank, you were the only one who suggested that an upgrade and staging is not required and that you will help us in getting the best possible deal.
We were looking for someone who could make things happen and not wait for things to happen. We saw you standing "above the crowd"and made our decision. Didn't regret it. Two days and sold !!! With one month closing that coincided with our mortgage renewal. Everything went just perfect .Frank , you and your team made it happen. We also thank you for your gift cards and rebate coupons that followed later. How very thoughtful!.
You will always be considered in any of our future sale/purchase plans and will receive high recommendations to all our friends . We thank you and your team once again .
Parveen & Rapheu[read more]
We want to thank you for your help in the sale of our house and for helping us buy a new home. We are most grateful for the care and professionalism you showed. You gave us tips on how we can stage our house to better attract buyers and we are glad we listened to you because it was sold over asking in 1 week. You cautioned us tactfully about buying the beautifully renovated house we really wanted in a not very ideal location. Thinking back, we would not have been happy for long in that house. We are happy in our new home now. We got a good value for our money and we know that our son will grow up in a safer neighbourhood. If our discussion is about Real Estate, Frank Leo's name is ALWAYS mentioned.
Dave and Sarah[read more]
It was indeed a real pleasure having you as our agent. We would like to thank you for your expert advice and your undauntedness in obtaining the home of our dream for us that, frankly, we never thought would even be considered.
You assisted us in all phases of negotiations, went out of your way to provide us with the answers to all our questions, and stayed with us until the last inspection. We really felt pampered and cared for; it's a good feeling when one is making such an important sell & purchase. Because of your knowledge of how a building should be built, your professional intervention provided us with peace and security.
Your pleasant personality, unbelievable patience, negotiation capabilities, attention to detail, dependability and drive would definitely rate you as a 10+ and we would be honored to recommend you as an agent to friends and family should the opportunity present itself. In your dealings with us you have demonstrated that such is the case; we never felt rushed or bullied, your patient explanations were repeated as often as required. To put it briefly, it was pleasant!
On behalf of our whole family, we would like to congratulate you and your staff for a job well done. We are now enjoying the serenity and beauty of our new home. Indeed, you are heaven-sent for making our house-hunting successful in just a short span of time. From the beginning to end, you have been there for us, ready to share what you know and what we should know with regards to purchasing real estate. For that reason alone (not to mention many other reasons), we believe you deserve an applause from the whole family.
Thank you again for a job well done.
Krenar, Marinela, The Shehu family[read more]
I just wanted to thank you for a job well done! I've tried selling my home on a few occasions and never got results. I kept seeing and hearing about "The Lion", so I decided to see what you could do for me. From the day you listed the property, I could see that you never stopped working. I had an incredible number of showings and in only two weeks my property SOLD. You made it happen! I was impressed with your professionalism and honest character. You told me what you were going to do to sell my property and did exactly what you said you would. You also kept me informed with progress of my sale but most importantly you delivered! I know NOW why the ad reads "The Lion" did it again. To anyone seriously wanting to sell their property "The Lion" is truly working harder for you! Thanks again Frank!!
Steve R[read more]
We would like to thank you for everything you did to sell our home. Deciding to sell was a very difficult and emotional decision so your expertise was greatly appreciated. We will never forget Nov 10th @ 11:30 PM when we finally sold our home, and to think it was listed only on Nov.6th!!! Truly our prayers were answered.
Frank Paul & Tracey K., Ruth Anne & Ferguo D.[read more]
I am very glad to have worked with Frank Leo on selling the house. Not only is he very personable, he is a consummate professional and is backed by a very strong team. Importantly, drawing on his considerable experience, Frank provided valuable advice that was different from that of other real estate agents. As a result, the costs to prepare the house for sale were lower and the selling price was higher. I would highly recommend Frank Leo to someone looking to sell their house.
J. Herold[read more]
I would like to take this opportunity to thank you for all your efforts with regards to the sale of our home. As I'm sure you are aware buying and/or selling a home can be an exciting time but also a time of anxiety and stress. I can honestly say that you eliminated the anxiety and stress issues. You have a lovely sense of humour, you maintained a very professional demeanor and yet made us feel comfortable and at ease. I would certainly recommend your services to friends and family. I would like to thank you for the certificate. It was a nice last touch and a welcome surprise for us as well as your package with road maps, pens etc. You went the full nine yards and made us feel like winners. Thank you also for including our daughter Gabriela in the whole process. It made quite an impression on her. Who knows she may be working for you one day! Once again, we extend our thanks and appreciation for all you've done.
Raul and Maryanne and Gabriela[read more]
Hi Frank, I just wanted to send you a note letting you know how happy we were with you and your team. From the minute we met, we knew you could deliver. We felt completely comfortable with you from day one. Putting our trust in you and your team was very easy to do. The whole process was effortless. From our initial meeting, to all the showings right down to the offer night we were excited every step of the way. The selling experience with you is seamless and we even got over asking. We appreciate all the hard work put into getting that SOLD sign out front...and getting it done in a week speaks volumes to the experience you have. It was so nice to have worked with you. Thank you again for everything
Francine G.[read more]
We hired Frank Leo to sell my mother's home after she passed away, and we could tell immediately that we had made the right decision. Frank's initial presentation was thorough, he answered all our questions, and he wasted no time in putting our house on the market. He understood the difficult time we had gone through leading up to the sale, and was very empathetic.
Frank's strategy of pricing the property realistically and advertising it throughout the GTA really paid off. We ended up with multiple offers and a sale price 117% above our asking price, all within one week of listing the property. During the period between the date of sale and closing, Frank's customer service was excellent. He answered all of our questions and helped us with any concerns.
We highly recommend calling Frank Leo if you want to sell your home quickly and see great results.
Dave U.[read more]
The dust has settled, the boxes are unpacked, there are pictures on the walls and the tea pot is well and truly in service. We are home, in our new house in Kingston, thanks to you and your colleagues in Toronto and to your choice of Realtor for us in Kingston. We would like to express our special thanks to you for the way you handled the negotiations for the sale of our house in Rexdale. An identical house had been on the market for eighteen months, you remember. The buyers for our house were on the doorstep in three days and in another three days the deal was done. Your presence, your forceful negotiation skills and your wise counsel to us, enabled us to sell our house in record time. We should also like to include your staff for the extremely helpful and courteous way they looked after the many details relating to the sale of our house and the purchase of our new home in Kingston.
Doug and Betty G[read more]
Sorry for taking so long to send this message, but we wanted to thank you for everything you did to help us sell our house. Your expertise in the real estate arena is phenomenal, and your customer service is no less than stellar. After dealing with our previous agent, who was a lifetime friend, yet a total disappointment (as our house was on the market for 6 months and unsold), you sold our house in 10 days for more than we'd expected. Your support system (Tony and Sam) was so pleasant to deal with too.
We are all settled into our new place, and couldn't be happier. The only regret we have is that you weren't involved in the purchase of our new place. Thank you so much for all your help, you truly are the best at what you do :)
And we think you have the most fabulous hair, and your ads do not do it justice.
Kandis and Troy[read more]
Thank you for your excellent service in addition to your many thoughtful perks. It was my intention to write to tell you how pleased we were with the service that you and your team provided but also to tell you that it was a pleasure to meet you as a person.
At the outset, we wondered if the Leo machine was 'as advertised' but you did not disappoint and very early on, we were confident that we had chosen the right agent. You project a knowledgable, confident demeanour, without arrogance, offset by your down to earth sharing of life experiences. You heard our concerns and needs, truly listening respectfully at all times and allowing us latitude to do it 'our way', within our comfort zone.
Every step of the way, your system unfolded neatly, your accessiblity, able assistant, signs, photographs, video listing and showings, finally culminating in the offer process. Each part was painless for us and rolled out like a well-oiled machine with your unimposing coaching. Your integrity, attention to detail and the suberbly organized manner you conducted the offer process was impressive indeed. Finally, we were extremely pleased to have received our price, thus permitting us to buy our fabulous retirement home.
I have already sung your praises far and wide and it is my hope that our recommendations are fruitful so that others experience the same, satisfaction for having chosen to get Leo. Many thanks and best warm regards,
Joan Kingsley & Ian Smith[read more]
On behalf of RE/MAX organization and myself, congratulations on your stellar performance year after year.
The key to success in our business is in our ability to demonstrate business excellence, quality of service to clients and customers with the utmost integrity. You are one of the finest examples of a supreme RE/MAX broker anywhere in the world. You are and have been our most prolific performer since you joined our organization.
Your record of accomplishments makes us stand up and take notice. You have been honoured the RE/MAX Hall of Fame Award, RE/MAX Lifetime Achievement Award, RE/MAX Circle of Legends Award, Certified Luxury Home Specialist, Million Dollar Guild Award, RE/MAX Diamond Award, Luminary of Distinction Award and Number One Individual RE/MAX Agent in Canada.
It's outstanding performers, like you, who say what they mean and mean what they say that continue to soar above the crowd. My heartfelt best wishes to you and your family for continued enjoyment of your success and prosperity into the future.
Frank Colatosti CEO[read more]
Just a quick, informal note to say thank you, thank you, thank you for the awesome service we received in organizing the sale of our parents' home at 12 Burin Court. I could never have imagined that the process could have gone so smoothly and efficiently. From your first presentation, to the time you took to walk John through the presentation a second time, to the culmination of our efforts on Thursday, you showed not only a high level of professionalism, but also a degree of flexibility, honesty and empathy that is not always an anticipated part of the "package" for those who find themselves in a position of having to sell a property on behalf of family.
I know we picked the right realtor, not only because you get the job done, but also because I felt a tremendous amount of relief in these few days following the acceptance of Thursday night's offer. I have not spent one moment second-guessing our decision or the process. The way forward seems much less daunting because you were able to facilitate such a smooth process in a short period of time.
I want to also thank your assistant, Sam, the office staff, and the staff at ReMax West who handled all bookings to show our home. Also a special thank you to your photographer, who took a great deal of time and care when he came to photograph our home. Throughout this process, I felt like we were dealing with family, but without any of the "family dynamics." Kudos to each and every one.
Speaking of photographers, I would love to receive copies of the photos by e-mail, when it is convenient. We are looking forward to our closing date in June, when I can commence my new chapter in life. Hopefully, I will be in the market for a condo in the next 18 months or so, and I will most definitely want to be relying on you or any member of your team for guidance and assistance. In the meantime, I have already shared your name and contact info with several friends and colleagues.
Gilda Capraro & John Capraro[read more]
You did what I was beginning to think was the impossible - selling our townhouse. We had it on the market just a couple of months ago with another Realtor. It was up for 6 months and just wouldn't sell. Our Realtor had every excuse in the book; the carpets aren't new, you have kids, you have pets (2 dogs + 2 cats). By the end of the 6 months he was blaming everything under the sun. Bottom line, he just couldn't sell it. When we requested advertising in any way he just had a mouthful of excuses why he wouldn't do it. In 8 days a great deal was signed, sealed and delivered with you. The buy; What good is selling if you move into anything less than your dream home? When we sold; the 'inventory' of available houses in the location and price range for us was at the bare minimum. But you showed us The house the first time out. When we got there and found out after falling in love with it that there was already 2 other offers working on it and within the next couple of hours it would be sold to someone else you worked fast and used amazing negotiating skills and got it for us that afternoon. Now, we're just 4 weeks away from moving in and we're really anxious. A thousand thanks Frank for making our impossible task turn into the fulfillment of our dreams!
Anne D.[read more]
Good Afternoon Frank,
How are you ? Keeping busy I bet.
Dolly and I will like to Thank you once more for your wonderful attentive service on selling our property.
We like to convey to your present and future clients this thought:
Frank is the personification of what an honest,dedicated ,superlative salesperson should be and Frank Leo is.
When we listened to the radio adds my wife and I thought : ( here is an other salesperson who is pitching a good story on the radio to get more clients to provide lip services to, poor results and a terrible experience to boot).
We were proved pleasantly wrong by:
Frank Leo dedication to his clients.
professional approach to our needs
informative with his answers to our questions.
When you contact Frank's office the staff knows who you are and they treat you as V.I.P. regardless of the value of the property you are selling or buying.
Frank is Prompt on returning your calls, within minutes usually via voice, or text, if he is in a middle of negotiation.
Frank is truly a phone call away.
Frank is what you expect of a real estate person who is looking after one of the most important possessions you have " your real estate property"
Frank service to you does not stop with the sell or purchase of the property, but continues on after the transaction has been consumed. Frank is there to help and counsel you.
Frank is what every sales person should emulate
Thank you Frank from my wife and I all the best with your continuous successful carrier