Frank Leo & Staff ReMax West Realty Re: Sale of 76 Taylorwood Ave. Dear Frank, Jo-Anne and I would like to express our extreme satisfaction in the sale of our first, “family” home late last month. You and your staff performed above expectations and you delivered what you promised! Being involved in the property management and real estate development business, I deal with many realtors, both at work and personally. Needless to say, when I undertake a major purchase for goods, or services, I do my research. My decision as to who I should engage for the sale of my primary residence was subject to the same scrutiny. Despite my efforts, I failed to find any negative criticism or comment about Frank Leo or his work. I disappointed a couple of realtor friends of mine by listing with you, but I knew that I needed the best realtor for my house. Still, I kept thinking, “there must me a catch… this guy can’t be that good!” Well, there was no catch and you are “that good!” Listing with you and dealing with you and your staff has been a pleasure from start to end. You got us the best price and optimum closing date. You told us what you would do and you did exactly that! My inquiries were always answered within 4 hours either by you or your staff in a courteous and professional manner. I have no hesitation in recommending you to family and friends. Sincerely Joe