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    Hello Frank
    On first meeting with Mark, I could tell this young man had what it takes. After witnessing last night’s spectacle of my house with all the buyer agents, I’m here to reaffirm you, as I’m sure you already know that agents like Mark do not come around every day. What a professional, dedicated, smart negotiator you have in your employ. You, Frank, won the lottery, when you took this man into your office. I was, and still am, pleased, the way Mark handled my affairs. Thank you very much for all the services from your office, but I mostly thank you for having a quality agent, like Mark, with his unparalleled skills representing me in the sale of my property.