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    *All information provided is confidential and your privacy is protected

    FRANK LEO & ASSOCIATES

    #1 RE/MAX TEAM IN TORONTO & THE GTA**

    Rachel

    Good morning,
    I am in touch to let you know that my Frank Leo & Associates agent, Victoria, was fantastic.
    I met Vicky when I visited a property listed by another FLA agent. On first meeting it was clear that Vicky was very professional, knowledgeable, and detail-oriented. That house was not meant to be mine and I paused my search for a few months. When I decided to resume the search, I asked Vicky to take me to a series of quite different properties in the same rough price range. We visited a combination of recent renos and tear-downs and everything in between and in each instance, I had dozens of questions about repairs and changes: from moving laundry machines, to tearing down walls, to complete gutting. What quickly impressed me about Vicky was her deep knowledge of renovation, architecture, design, construction, and remodelling. For each question, Vicky had a series of insights and good ideas. As a buyer shopping at the top of a seller’s market, I knew that any purchase would require that I compromise in some way. Vicky’s ability to demystify those potential projects, and make them into something exciting, really built my confidence as a buyer. After our first round of viewings, I decided to revise my criteria and we went to see a new range of homes. On a week that I had planned to “take off” from house hunting, I saw a listing that piqued my interest. I knew there would be a lot of buyer attention and wanted to see it as soon as possible. Vicky made it possible for us to see it that same afternoon. Indeed, that home was popular; the sellers took a strong offer on the first day of showings. The good news? The seller’s agent let Vicky know that the almost-identical attached house was coming up for sale by the same seller. Vicky worked closely with the seller’s agent and we put together a conditional offer which I felt ideally represented my interests. The sellers accepted!
    I was *very* impressed with how Vicky handled every part of the offer process. In a market where buyers are regularly told to forego placing conditions on what might be the largest purchase of their lives, Vicky represented my interests seamlessly. I think that this was partly possible because Vicky was able to forge an immediately good relationship with the seller’s agent. I believe that Vicky commands respect from her colleagues – not only for her know-how, but for her warmth and evident integrity.
    With closing still three months away, Vicky continues to be helpful and supportive and is always quick to reply when I have a question.
    I will, with ZERO hesitation, recommend Vicky to my friends and family. On that note, my parents and my partner were all very happy with Vicky too.
    Please feel welcome to share all or part of this letter on your website or other marketing materials.
    All best,
    Rachel.