Thank you for your excellent service in addition to your many thoughtful perks. It was my intention to write to tell you how pleased we were with the service that you and your team provided but also to tell you that it was a pleasure to meet you as a person.
At the outset, we wondered if the Leo machine was ‘as advertised’ but you did not disappoint and very early on, we were confident that we had chosen the right agent. You project a knowledgeable, confident demeanour, without arrogance, offset by your down to earth sharing of life experiences. You heard our concerns and needs, truly listening respectfully at all times and allowing us latitude to do it ‘our way’, within our comfort zone.
Every step of the way, your system unfolded neatly, your accessibility, able assistant, signs, photographs, video listing and showings, finally culminating in the offer process. Each part was painless for us and rolled out like a well-oiled machine with your unimposing coaching. Your integrity, attention to detail and the superbly organized manner you conducted the offer process was impressive indeed. Finally, we were extremely pleased to have received our price, thus permitting us to buy our fabulous retirement home.
I have already sung your praises far and wide and it is my hope that our recommendations are fruitful so that others experience the same, satisfaction for having chosen to get Leo. Many thanks and best warm regards, – Joan Kingsley & Ian Smith