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    Hello Katia:
    I just wanted to take this opportunity to thank you once again for all of your efforts in the sale of my house.
    From beginning to end you were there for me, encouraging me and promptly answering my texts and answering my questions and/or concerns. You were great in getting the house ready for selling and you kept me apprised along the way. You even went out of your way to make sure I had enough boxes and wrapping paper. Everything went according to plan, hectic though it may have been.
    We came in a little low on our first and only offer, but you did not push me to accept or reject. I accepted the offer of my own free will.
    I would not hesitate to recommend you should the need arise again, for either myself or my friends as their real estate agent.
    Thank you again.
    Shirley.