According to the Greater Toronto Airports Authority (GTAA), nearly half a million passengers were held up after arriving aboard international flights at Toronto’s Pearson airport in May. Exactly 490,810 travellers in May experienced delays as they were held inside their planes or on the tarmac to ease the overflow in customs areas.
Close to 2,700 flights arriving internationally were delayed at Pearson last month, compared to four planes and a few hundred passengers in May 2019. Many Canadians have seen endless security and customs queues at large Canadian airports have played out all spring. The head of Canada’s busiest airport is calling on the government to temporarily pause random testing on arrival in airports.
Deborah Flint, GTAA chief executive said “Toronto Pearson’s challenges are unique simply due to scale by virtue of the fact that we are Canada’s largest airport and global hub for connectivity all over the world, with much higher volumes of passengers and, importantly, more international passengers than any other Canadian airport,”
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